The technicians were courteous and a delight to interact with. The shelving a was install from 1.5 to 2 hours. When the guys asked me to inspect the work, they had most of my items already hung. I ask for a few extra items (ball bag and such). The shelving is very sturdy and strong. I was able to put over 200 pounds of weights on one shelve without issue. I’m really pleased with the results!!!